An Evaluation of Customer Service at Quest Foods
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This 5 page paper uses a case study submitted by a student to evaluate the importance of customer service. Several questions are answered in respect to Quest and their CRM model is revealed. Customer service is discussed in general terms as well. Bibliography lists 1 source.
Filename: SA342CRM.rtf

An Evaluation of DaimlerChrysler
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This 8 page paper provides an overview of the firm and how it had fared after the merger. Management style, corporate culture, mission and so forth are evaluated. Recommendations are made. Bibliography lists 8 sources.
Filename: SA302DC.rtf

An Evaluation of Employee Practices and Management at Taco Bell
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This 5 page paper delves into Taco Bell restaurants and provides recommendations. A SWOT analysis is included. Bibliography lists 5 sources.
Filename: SA523TB.rtf

An Evaluation of Harrah's Entertainment
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This 5 page paper explores this business and includes several categories which are Safety, Operations, Environment, Technology, Financial and the Economy. Bibliography lists 8 sources.
Filename: SA619H.rtf

An Evaluation of NASA's Problems and Proposed Solutions
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This 5 page paper examines the future of NASA with a look at the Columbia Accident Investigation Board's findings. George Bush's vision for NASA is discussed. Bibliography lists 3 sources.
Filename: SA621NSA.rtf

An Evaluation of Oligopolies in Modern America
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This 3 page paper examines two different industries--cigarette and auto manufacturers--to explore the nature of oligopoly. Pricing is a major component of this inquiry. Bibliography lists 6 sources.
Filename: SA621oli.rtf

An Evaluation of Race and Disability Equality Policy Implementation in the UK Fire and Rescue Service
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This 16 page paper considers the way in which the fire service in the UK can be seen in terms of fairness and equality. The paper looks the presence of ethnic minorities and also at the introduction of the Disability Discrimination Act 1995 after a long period of exemption for the uniformed services. The way in which this is applied to the fire service and rescue service is examined and the interaction with other safety legislation is also considered. Special attention is paid to the inclusion of dyslexia as a disability. The bibliography cites 14 sources.
Filename: TEfiredisc.rtf

An Evaluation of Sarbanes-Oxley
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This 5 page paper evaluates this Act that came as a result of the Enron scandal. Corporate ethics are discussed. Bibliography lists 6 sources.
Filename: SA707SO.rtf

An Evaluation of the AOL-Time Warner Merger
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This 7 page paper examines the AOL-Time Warner merger through marketing and institutional perspectives. What happened and why are things discussed. The M&A craze is discussed as a phenomenon. Bibliography lists 8 sources.
Filename: SA548AOL.rtf

An Evaluation of the Bank of America Organization
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This 5 page paper takes a look at the Bank of America, its history, and its strategy. An outline is included. Bibliography lists 3 sources.
Filename: SA308BOA.rtf

An Evaluation of the Chrysler and Daimler Benz Merger
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This 4 page paper evaluates this international business merger. Various opinions are discussed in the context of this analysis. Bibliography lists 4 sources.
Filename: SA637CDB.rtf

An Evaluation of the Multifactor  Leadership Questionnaire  (MLQ)
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This 9 page paper provides an evaluation of the MLQ. Additionally, leadership theory is discussed in depth. Bibliography lists 7 sources.
Filename: SA337MLQ.rtf

An Evaluation of the Perdue Company
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This 5 page paper examines Perdue. How it has done and where it is headed is the primary focus of this analysis. Bibliography lists 2 sources.
Filename: SA614P.rtf

An Evaluation Of Training And Development And Its' Impact On Staff Performance; A Case Study Of HSBC Bank
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This 82 page paper looks at the role of training and development and the impact that it can have on staff. The paper starts with an introduction and then moves to an in-depth literature review which looks at the value of training and development to staff, the way training can be delivered and the links between training, development and motivation. The background to HSBC is considered along with its strategies and the current training and development practices. The paper then simulates primary research with HSBC employees to assess the way that the training and development is impacting on them. The paper ends with a discussion and conclusion. The bibliography cites 90 sources.
Filename: TEHSBCtrian.rtf

An Evaluation of Wal-Mart
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This 5 page paper provides an evaluation of Wal-Mart and includes a SWOT analysis. The criticisms against the corporate giant are duly noted. Bibliography lists 3 sources.
Filename: SA326Wal.rtf

An Evaluation of Work Teams
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This 7 page paper uses a case study as a springboard for discussion. The case study is evaluated in respect to the use of work teams. Literature is used to relay theory. Bibliography lists 5 sources.
Filename: SA430tm.rtf

An Examination of Leadership
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This 6 page paper examines leadership traits. This paper evaluates three leaders who are not frequently discussed. Jack Welch, Angela Davis and Tenzin Gyato are the three contemporary leaders of focus in this paper that looks at key issues in leadership. Bibliography lists 10 sources.
Filename: SA815ldr.rtf

An Example Business Plan for a New Product
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This 17 page paper considers a new product, in this case a multimedia phone and looks at the way in which the marketing of it van be approached, for determining the advantages and disadvantages of the product, identifying customers, marketing and budgeting for the future sales. The bibliography cites 3 sources.
Filename: TEmobpho.wps

An Example of Successful Organization Change
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Many businesses have to undergo change in order survive or thrive. This 8 page paper looks at an example of a successful change and how it took place. The example used is that of Royal Dutch Shell and the way in which their was the need for an organization wide change in culture. The paper looks at the change and compares it to various theoretical approaches to management change. The bibliography cites 6 sources.
Filename: TEshellchg.rtf

An Holistic Approach to Public Management
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This 7 page paper considers public management and explain how it is a jigsaw of may pieces and can be seen as a including the need for understanding a wide range of subjects such as human resource management in public organisations, organisational theory in public administration, policy formation, managing public funds, intergovernmental relations, ethics and decision making in public management, administrative law, comparative public administration, managing groups and coalitions, statistics and organisational research and research in human services. The bibliography cites 6 sources.
Filename: TEpubman.wps

An In-Depth Analysis of Competitive Advantage
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This 19 page paper examines Porter’s generic strategies of cost advantage and differentiation. The paper defines what these strategies are and how they are achieved. The paper then examines the evidence available from the current commercial environment in order to assess whether these two strategies are mutually exclusive, or if can be compatible, possibly even necessary when a company wants to become a market leader. Real examples are used to illustrate the points raised. The bibliography cites 12 sources.
Filename: TEcompad1.rtf

An In-Depth Analysis of Dow Chemical Company:
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This 15 page paper examines Dow Chemical Company in terms of operations management. Furthermore, this paper examines the history of operations management in the United States and includes other examples. Bibliography lists 10 sources.
Filename: GSDowchm.rtf

An Industry in Decline; Directory Enquiry Services
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This 24 page paper explores an industry in decline. The industry is the UK directly enquiries industry which was liberalised in 2002, but had been showing a decline prior to this. The paper examines the decline, looking at the measures that show the decline. The reasons for the fall in demand are examined including the influence of cellular telephones, the internet and technology in general as well as the potential influence of liberalisation. The paper ends b looking at one company; The Number; that bought the 118118 number, which has been a success and discusses how and why this company has been successful in a declining market. The bibliography cites 15 sources.
Filename: TEDQdecline.rtf

An Industry Report; Outbound Tourism from the UK
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This 14 page paper examined the tourism industry in the UK, looking at the outbound tourist, The paper starts by examining the trends and growth in this sector, and then considers some of the influences that have helped increase growth,. The paper then looks at the main companies and considers the level of profitability and performance seen between 1998 – 2002 for the major players and looks at what the future may hold, including projections for increased demand. The bibliography cites 12 sources.
Filename: TEouttour.rtf

An Investigation of Office Depot Inc
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This 7 page paper looks at office Depot Inc. for a financial perspective considering its current and historical position, it then goes on to look at the information systems and finally looks at the marketing of the company including the impact of the failed merger with Staples. The bibliography cites 10 sources.
Filename: TEoffdep.wps

An Online Shopping Experience
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This 6 page paper examines a shopping experience and three net sites where the item was located. In this case, a Prada handbag is the object of contemplation. Ebay is the site of focus for which this handbag can be purchased at a good price. Bibliography lists 5 sources.
Filename: SA617Bay.rtf

An Organizational Analysis of Ernst & Young
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This 5 page paper provides an overview of the accounting firm. Several aspects are discussed with a focus on corporate culture. Its recent problems are also discussed. Bibliography lists 5 sources.
Filename: SA248EaY.rtf

An Overview of Computer Associates
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This 4 page paper examines this firm that endured a scandal in September of 2004. While the scandal is discussed, there are many facts about the mission and management of this large company that is included. Bibliography lists 5 sources.
Filename: SA439CA.rtf

An Overview of Covisint
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This 5 page paper takes a look at this new automotive net business. The history of the company is included along with a look at the firm's future. Bibliography lists 6 sources.
Filename: SA206Cov.rtf

An Overview of DHL Worldwide
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This 7 page paper provides basic information about this industry giant as well as to discuss why the firm had been successful. Some financials are explored. Management style and corporate culture are discussed as part of the analysis. Bibliography lists 10 sources.
Filename: SA420DHL.rtf

AN OVERVIEW OF DOING BUSINESS IN SINGAPORE
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This 18-page paper provides a background on doing business in Singapore. Topics include culture, population and process when it comes to setting up a business. Bibliography lists 10 sources.
Filename: MTsingbusi.rtf

An Overview of Entrepreneurship
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A 15 page research paper which examines the recent history of entrepreneurship in the U.S. and elsewhere. The writer addresses such topics as the typical psychological profile of the entrepreneur, minority entrepreneurship and resources which are available on the Internet for aiding entrepreneurs. Bibliography lists 9 sources.
Filename: Entrshp.wps

An Overview of Federal Express
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This 6 page paper provides pieces of information with the use of Porter's five forces model, a value chain analysis and an economic attributes framework analysis. The goals of the firm are discussed and specific financial information is provided. Bibliography lists 6 sources.
Filename: SA337FEX.rtf

AN OVERVIEW OF LEADERSHIP THEORIES
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This 5-page paper provides an examination of many leadership theories (including classical, transformational and consideration). The paper also examines the consideration theory of leadership and the outcome of such a theory. Bibliography lists 5 sources.
Filename: MTleathy.rtf

An Overview of Nike, Inc.
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This 6 page paper provides an overview of the corporation. Its history is explored and how it will fare in the struggling economy is discussed. Bibliography lists 8 sources.
Filename: SA247Nik.rtf

AN OVERVIEW OF STRATEGIC MANAGEMENT
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This 55-page paper provides an overview and background of strategic management. Topics discussed are the various approaches to and theories for strategic management, as well as case studies documenting actual strategic management processes. Bibliography lists 20 sources.
Filename: MTstmaov.rtf

An Overview of the Art and Business of Public Relations
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This 10 page report discusses the fact that any student pursuing a study of public relations and its goals and objectives must understand that for all the energy and effort any organization puts into its management efforts, those efforts will be useless unless external elements, most notably communicating with and supporting the various publics that are essential to the success of the organization, are also calculated as a part of the larger management equation. External factors can range, depending on the organization and its business or social enterprise, from political factors, economic conditions, national attitudes, public perception, and much more. Bibliography lists 5 sources.
Filename: BWprover.wps

An Overview of the Country of Sweden
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This 8 page paper provides an overview of the country and looks at economic, political and social aspects. The paper concerns what a business person might want to know before a trip to the country. Bibliography lists 8 sources.
Filename: SA444Swe.rtf

AN OVERVIEW OF THE GOAL
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This 8-page paper is an overview of Eli Goldratt's The Goal, a book describing various business and operational processes.
Filename: MTgoagol.rtf

An Overview of the Human Resources Profession
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This 5 page paper provides an overview of the duties that an HR professional must accept. Conflict resolution in the form of mediation is discussed as are methods of hiring and promoting personnel . Bibliography lists 4 sources.
Filename: Hrprof.wps